At Pure Pasture Farms, we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy applies to information collected through our SMS text messaging program, including the Pure Pasture Text Club.
Information We Collect
When you opt in to receive SMS messages from us, we may collect:
- Your mobile phone number
- Your name, if provided
- Your email address, if provided
- Order and purchase activity
- Delivery or pickup preferences connected to your account or orders
- Messaging preferences, opt-in status, opt-out status, and interaction data
How We Use Your Information
We use your information to:
- Send order updates, delivery reminders, pickup reminders, and account notifications
- Share fresh harvest alerts, restock notices, seasonal farm updates, and product availability
- Send promotions, special offers, early access opportunities, and occasional text-only savings
- Provide customer support and respond to inquiries
- Maintain SMS consent records, preferences, and compliance records
SMS Consent
By opting into our SMS program, you consent to receive recurring automated marketing and informational text messages from Pure Pasture Farms. Consent is not a condition of purchase.
- Message frequency varies
- For the Pure Pasture Text Club, message frequency is usually about 2-4 messages per month
- Message and data rates may apply
- You may opt out at any time by replying STOP
How to Opt Out
You can opt out at any time by:
- Replying STOP to any message
- Contacting us directly at info@purepasturefarms.com
After opting out, you will no longer receive SMS messages unless you re-subscribe.
Help and Support
For help with our SMS program, reply HELP to any message or contact us at info@purepasturefarms.com.
Data Sharing & Third Parties
We do not sell your personal information.
We may share SMS-related information with trusted service providers, including Mailchimp and other technology providers, to facilitate SMS delivery, signup forms, campaign management, customer communication, analytics, and compliance. These providers are expected to protect your information and use it only for the services they provide to us.
No Sale or Sharing of SMS Consent
We do not sell, rent, or share your SMS opt-in consent or mobile phone number with third parties for their own marketing purposes.
Data Security
We implement appropriate safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, alteration, or loss.
Your Rights
Depending on where you live, you may have rights regarding your personal information. You may:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of certain personal information
- Withdraw SMS consent at any time
To make a request, contact us at info@purepasturefarms.com.
Updates to This Policy
We may update this SMS Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Pure Pasture Farms
6514 Highway 161
Springfield, TN 37172
(615) 380-1082
info@purepasturefarms.com
Our Privacy Commitment
We use SMS to serve customers with timely farm updates, order-related information, and relevant offers. We do not sell your personal information or share SMS consent for third-party marketing.
