These SMS Terms & Conditions apply to text messages sent by or on behalf of Pure Pasture Farms LLC. Our customer-care texting and Pure Pasture Text Club are separate programs with separate methods of consent.
Caller-Requested Customer-Care Messages
During an inbound telephone call, you may ask our automated receptionist or farm team to send a specific Pure Pasture Farms website link or customer-care message to your mobile telephone.
- You must explicitly request the text during the call
- We confirm your ten-digit mobile number and receive verbal permission before sending
- Messages ordinarily consist of one text for each request you make
- Messages may contain the requested Pure Pasture Farms website link or service information
- Requesting a customer-care text does not enroll you in recurring marketing messages
- Customer-care texts may be sent from (615) 667-9799
Pure Pasture Text Club
The Pure Pasture Text Club is a separate, optional program for recurring farm updates, harvest alerts, restock notices, ordering reminders, and occasional offers.
- You must separately join through an approved signup form or other clearly disclosed marketing opt-in method
- Consent to marketing texts is not a condition of purchase
- Message frequency varies and is typically two to four messages per month
- Text Club messages may be sent using automated technology
- Text Club messages may originate from a different registered sending number
Consent
By verbally requesting a customer-care text, you authorize Pure Pasture Farms to send the specific message you requested. That authorization is limited to fulfilling your request and does not provide consent for recurring marketing.
By separately joining the Pure Pasture Text Club, you authorize recurring automated marketing and informational messages from Pure Pasture Farms at the mobile number provided. Consent is not a condition of purchasing farm products.
Message Frequency
Customer-care message frequency varies based on your requests and ordinarily consists of one message per request. Pure Pasture Text Club frequency varies and is typically two to four messages per month. Additional messages may be sent when you initiate a conversation or request assistance.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and service plan. Pure Pasture Farms does not charge a separate fee for participating in its SMS programs.
Opting Out
Reply STOP to any Pure Pasture Farms text to stop messages from that sending number. You may receive one final confirmation message acknowledging the opt-out request.
Because customer-care texting and the Pure Pasture Text Club may use different registered sending numbers, opting out from one sending number may not automatically opt you out from another independently authorized SMS program.
Help and Support
Reply HELP for assistance. You may also contact Pure Pasture Farms at info@purepasturefarms.com or (615) 380-1082.
Eligibility and Telephone Ownership
By providing a mobile number, you confirm that you are the account holder or have the account holder’s permission to receive messages at that number. Please notify us if the number is reassigned or no longer belongs to you.
Delivery and Carrier Disclaimer
Message delivery is subject to wireless-network availability and is not guaranteed. Mobile carriers are not liable for delayed or undelivered messages. Supported carriers and messaging features may change.
Links and Current Information
Customer-care messages may include links to pages on purepasturefarms.com. Website information, inventory, fulfillment dates, deadlines, and product availability may change. The current online store and checkout information govern.
Privacy
Mobile numbers and SMS consent information will not be shared with third parties or affiliates for their marketing or promotional purposes. For more information, review our SMS Privacy Policy.
Changes to These Terms
Pure Pasture Farms may update these terms as its services, technology, or legal requirements change. Updates will be posted on this page with a revised effective date.
Contact Pure Pasture Farms
Pure Pasture Farms LLC
6514 Highway 161
Springfield, TN 37172
(615) 380-1082
info@purepasturefarms.com
