What if I need to skip or cancel?

You’re always in control. You can edit items, skip deliveries, change frequency, or cancel anytime. No contracts, no hidden buttons, no hassle.

Will I be notified before each delivery?

Yes — you’ll get an email reminder 3 days before your order leaves the farm so you can make any last-minute changes.

What free items can I choose from?

For December’s special offer, you can pick from Chicken Drumsticks, Chicken Wings, or Forest-Finished Ground Pork. Freebie options may rotate throughout the year.

How long do I have to adjust or change my Subscribe & Save order?

You can make changes up until your area’s weekly order cutoff. We’ll send both an email and a text ahead of the deadline so you never miss it.

Can I place a one-time order between my subscription orders?

Our system doesn’t allow that automatically, but our support team can place a one-time order for you manually anytime.

How do I change my Subscribe & Save order frequency?

Just reach out to our support team — we can update your frequency to weekly, every 2 weeks, every 4 weeks, or every 8 weeks.

How do I send a gift to someone else under my account?

Simple. Contact our support team and we’ll place the gift order manually for you.

How do I change my delivery date?

Just let us know — our team can adjust your delivery date for you.

How do I sign up for Subscribe & Save?

At checkout, just select “Subscribe & Save” and choose your delivery frequency. Your savings and freebies start right away.

How do I cancel my subscription?

Log in, open “Subscribe & Save” in your account, and click “Cancel Subscription.” It’s instant and commitment-free.

How do I skip an order?

In your “Subscribe & Save” dashboard, click “Skip.” Your subscription will automatically resume on the next delivery date.

How do I get my next order sooner?

Select “Get it Sooner” in your dashboard to move your order to the next available delivery day for your area.

How do I add or remove items?

Your upcoming subscription order appears right in your cart. Add or remove items anytime—changes apply to your next scheduled delivery, and you’ll receive an updated confirmation email.

How do I update my delivery address?

Just email us at support@purepasturefarms.com and we’ll update your account for you.